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Employee Assistance Program (EAP)

The City of Lancaster's Employee Assistance Program (EAP), provided by ESI, offers free, confidential support for employees and their family members. Whether you're facing personal challenges, work-related concerns, or simply looking to improve your well-being, the EAP provides professional resources to help you navigate life's challenges. Services are available 24 hours a day, 7 days a week at no cost.

Your Healthcare Advocate

We have a dedicated Healthcare Advocate from Lacher who is ready to help you with:

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

Steph Valentine

Direct line: 215-723-7638

steph@lacherinsurance.com

Fax: 215-723-8604

© City of Lancaster, PA. All rights reserved.

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