Question 1

Getting started with Capital Blue Cross

Accepted Answer

Your Capital Blue Cross plan includes more than just health insurance. Access helpful tools and resources like your secure member account, virtual care, wellness programs, health assessments, provider search, 24/7 Nurse Line, condition management, and exclusive Blue365® member discounts—all designed to help you stay healthy and save money.Click here to learn more and explore all the resources available through your Capital Blue Cross member account.

Question 2

Insurance carrier contact information

Accepted Answer

Medical & Prescription:Capital Blue Cross800-962-2242www.capbluecross.com

Question 3

Search for a Medical provider

Accepted Answer

Log in to your secure account to get results based on your plan, see in-network doctors, and compare costs. Click here to get started.

Question 4

Download the Capital Blue Cross app

Accepted Answer

Capital Blue Cross has an app you can download on Apple or Android, which allows you to manage your claims, view your ID card, find a doctor, and much more.

Question 5

How to use Virtual Care

Accepted Answer

When you enroll in one of our healthcare plans, you have access to use virtual care, which allows you to speak with a doctor 24/7 by phone, text, or video chat.To get started, download and login to the Capital Blue Cross on Apple or Android.Click here to learn more.