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Virtual Care with Capital Blue Cross

Skip the waiting room and connect with a licensed healthcare provider from the comfort of home, work, or while traveling within the U.S. Virtual Care makes it easy to get the care you need, when you need it. Providers are available 24 hours a day, 7 days a week for many common medical concerns, with behavioral health and nutrition appointments available by appointment. Prescriptions can be sent directly to your preferred pharmacy when appropriate.

Your Healthcare Advocate

We have a dedicated Healthcare Advocate from Lacher who is ready to help you with:

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

Steph Valentine

Direct line: 215-723-7638

steph@lacherinsurance.com

Fax: 215-723-8604

© City of Lancaster, PA. All rights reserved.

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